DMCA / Copyright Policy
This policy explains how TradeReply LLC ("TradeReply", "we", "us", or "our") handles claims of copyright infringement. It supplements the Terms of Service, Community Guidelines, and Marketplace terms. It is effective November 13, 2026.
Copyright infringement and user content
TradeReply hosts user-generated and third-party material. That material includes Community posts and comments, Marketplace listings, uploaded images, and other content submitted by users and sellers. Users and sellers are responsible for having the rights needed to submit that material.
TradeReply does not guarantee the accuracy or legality of user content. Keeping material available does not mean TradeReply created it, endorsed it, or verified that it is lawful.
Designated DMCA agent
The designated agent for notices of claimed copyright infringement is:
Copyright Compliance Department
TradeReply LLC
2208 Plantation Lakes Circle
Sanford, FL 32771
United States
Phone: 407-488-3001
Email: compliance@tradereply.com
Registration Number: DMCA-1086136
Send copyright takedown notices and counter-notifications to this agent. A general support request, a Community conduct report, and a Marketplace purchase dispute are not copyright notices.
Notification of claimed infringement
A copyright owner, or a person authorized to act on the owner's behalf, may submit a notification of claimed infringement. Under 17 U.S.C. § 512(c)(3), a notification must include:
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by one notification, a representative list of such works.
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity, and information reasonably sufficient to permit TradeReply to locate the material, such as a URL or another specific location.
- Information reasonably sufficient to permit TradeReply to contact the complaining party, such as an address, telephone number, and, if available, an email address.
- A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Send the notification to the designated agent above. TradeReply reviews copyright complaints and may remove or disable access to material when appropriate. TradeReply does not guarantee a particular outcome or a fixed processing deadline.
Counter-notification
If TradeReply removes or disables material because of a copyright notice, the affected user may submit a counter-notification to the designated agent. Under 17 U.S.C. § 512(g)(3), a counter-notification must include:
- A physical or electronic signature of the user.
- Identification of the material that was removed or to which access was disabled, and the location at which the material appeared before it was removed or access to it was disabled.
- A statement under penalty of perjury that the user has a good-faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.
- The user's name, address, and telephone number, and a statement that the user consents to the jurisdiction of the Federal District Court for the judicial district in which the address is located, or if the user's address is outside the United States, for any judicial district in which TradeReply may be found, and that the user will accept service of process from the person who provided the original notification or an agent of such person.
After receiving a counter-notification that meets these requirements, TradeReply will provide a copy to the person who submitted the original notice and will tell that person that TradeReply may replace the removed material or stop disabling access to it in not less than 10, and not more than 14, business days. TradeReply may restore the material after that period unless the designated agent first receives notice that the original complaining party has filed an action seeking a court order to restrain the user from engaging in infringing activity relating to the material. Restoration is not immediate, and this policy does not promise that material will be restored.
Repeat infringers
TradeReply may restrict or terminate accounts of repeat copyright infringers in appropriate circumstances, consistent with applicable law, the Terms of Service, the Community Guidelines, and Marketplace enforcement. TradeReply does not operate an automated system that detects every infringement. Repeat-infringer decisions use review of copyright notices and the account, Community, and Marketplace enforcement processes that already exist.
Misrepresentation
Under applicable law, a person who knowingly materially misrepresents that material or activity is infringing, or that material or activity was removed or disabled by mistake or misidentification, may be liable for damages, including costs and attorneys' fees.
How copyright notices are handled
TradeReply reviews copyright complaints sent to the designated agent and may remove or disable access to material when appropriate. TradeReply may also preserve records related to a notice. Copyright notices are separate from general support complaints, Community conduct reports, and Marketplace purchase disputes. Use the existing support and reporting tools for those other matters.
Questions about this policy may be sent to the designated agent. Sending a question does not by itself start a takedown or a counter-notification.